We are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, please let us know within two days of receiving your order, and we will do everything we can to make things right. This includes offering a full refund or exchange for the item.
Sales policy
At the moment, we are one of the best silkie egg suppliers in Ho Chi Minh City.
- We offer a 100% money-back guarantee for our customers – if you find at least 3 rotten eggs in your box, we will happily refund or exchange it (no questions asked). You can request a refund or exchange on our request page.
- We also offer compensation for broken eggs that occur during transportation. Simply report the broken eggs to us, and we will compensate you in your next order.
- We only sell fresh-laid eggs that are no more than 48 hours old from the time they were laid.
- We also offer free delivery for all orders within Ho Chi Minh City.
For our business customers, we are able to issue value added tax invoices (at a rate of 5%) upon request.
We stand behind the quality of our products and want you to be completely happy with your purchase. If you have any issues or concerns, please don’t hesitate to contact Customer Support at [email protected]. We will do our best to resolve any issues as quickly as possible.
Thank you for shopping with us, and we hope to see you again soon!